Return & Refund Policy

Last updated: February 2026

At Little Saffrons, we want you to be completely satisfied with your purchase.

📍 Store Address:
Little Saffrons
38 Shambles, York YO1 7LX, United Kingdom

📞 Phone: +44 1904 541922
📧 Email: contact@littlesaffrons.uk

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it

• Unworn or unused

• With tags

• In its original packaging

• Accompanied by proof of purchase

To start a return, please contact us at contact@littlesaffrons.uk or call +44 1904 541922.

If your return is accepted, we will provide you with instructions on how and where to send your package.
⚠️ Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and resolve it promptly.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (food, flowers, plants)

• Custom or personalised products

• Personal care goods (for hygiene reasons)

• Hazardous materials, flammable liquids, or gases

We also do not accept returns on:

• Sale items

• Gift cards

If you are unsure about your item, please contact us before returning it.

Exchanges

The fastest way to receive a different item is to return the original item first. Once your return is approved, you can place a new order.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved.

If approved, your refund will be issued to your original payment method. Please allow time for your bank or card provider to process the refund.